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Cookie Policy

Last updated: April 6, 2026

This Cookie Policy explains how Oravia uses cookies and similar tracking technologies on our website and platform.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences and understand how you interact with the site.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable core features like security, authentication, and accessibility.

Cookie Name Purpose Duration
session_id Maintains your logged-in state Session
csrf_token Security protection against cross-site attacks Session
auth_token Remembers your login across sessions 30 days

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about pages visited and error messages received.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_gid Google Analytics - distinguishes users 24 hours
page_views Tracks page views for analytics 1 year

Functionality Cookies

These cookies enable enhanced features like remembering your preferences, language settings, and personalization choices.

Cookie Name Purpose Duration
preferences Remembers your display preferences 1 year
language Remembers your language preference 1 year

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use:

  • Google Analytics: For website traffic analysis
  • Razorpay: For secure payment processing
  • Intercom: For customer support chat
  • WhatsApp: For business communication integration

4. How to Manage Cookies

You can control and/or delete cookies as you wish. You can:

  • Delete all cookies from your browser
  • Block cookies from all or specific websites only
  • Block third-party cookies
  • Clear all cookies when you close your browser

Note: Blocking essential cookies may affect website functionality.

5. Browser Settings

Most browsers allow you to manage cookies through their settings:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Cookies and site permissions

6. Do Not Track

We respect "Do Not Track" browser signals. When detected, we disable analytics and marketing cookies.

7. Updates to This Policy

We may update this Cookie Policy periodically. Any changes will be posted on this page with an updated "Last updated" date.

8. Contact Us

For questions about our use of cookies, please contact us:

  • Email: privacy@oravia.in

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